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Privacy Policy

Last updated: 20.11.2025

Carbon8Lighting Ltd. (“we”, “us”, “our”) is committed to protecting your privacy and ensuring your personal data is handled safely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal information in compliance with UK GDPR and the Data Protection Act 2018.

By using the Carbon8Lighting website (carbon8lighting.info) or contacting us, you consent to the practices described in this Privacy Policy.

1. Data Controller

Carbon8Lighting Ltd.
Unit 61, Tempus Business Centre,
Kingsclere Road, Basingstoke,
RG21 6XG, United Kingdom
Email: sales@c8l.co.uk
Phone: +44 (0) 1256 300 031

We are the data controller responsible for your personal data.

2. Personal Data We Collect

We may collect the following types of personal data:

  • Contact information: name, company, email address, telephone number

  • Enquiry details: any information you provide via contact forms or email

  • Technical information: IP address, browser type, device, and cookies (see Section 8)

We do not collect sensitive personal data (e.g., health or financial information) unless explicitly provided as part of a professional enquiry.

3. How We Use Your Personal Data

Your data is used solely for business purposes, including:

  • Responding to enquiries, requests, or feedback

  • Providing information about our products, services, and solutions

  • Maintaining business records and communication history

  • Complying with legal and regulatory obligations

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

4. Legal Basis for Processing

Under UK GDPR, our lawful basis for processing your personal data includes:

  • Consent: when you voluntarily provide your data via forms or email

  • Contractual necessity: to respond to requests and provide quotations or information

  • Legitimate interests: to manage business operations and improve our website services

  • Legal obligation: where required for compliance with UK law

5. Data Sharing

We may share your personal data with:

  • Our service providers or IT partners to maintain the website

  • Professional advisors (e.g., legal or accounting services) where necessary

  • Authorities if required by law or regulatory compliance

We ensure that any third parties processing your data do so in accordance with UK GDPR.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined above, or to comply with legal obligations.

When data is no longer required, it will be securely deleted or anonymised.

7. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

  • Access: request a copy of the personal data we hold about you

  • Rectification: correct inaccurate or incomplete data

  • Erasure (“Right to be forgotten”): request deletion where lawful

  • Restriction: limit how your data is processed

  • Objection: object to processing for direct marketing or legitimate interests

  • Data Portability: receive your data in a structured, machine-readable format

To exercise these rights, please contact us at sales@c8l.co.uk. We will respond within one month, as required by UK GDPR.

8. Cookies and Tracking

Our website uses cookies and similar technologies to improve user experience, maintain site functionality, and gather analytics.

  • Upon your first visit, you will be prompted to manage your preferences via a Cookie Consent Banner.

  • We use Google Analytics cookies to collect anonymous data on site usage, such as pages visited, duration, and general navigation patterns.

  • By continuing to use the site without adjusting your preferences via the banner or your browser settings, you consent to our use of non-essential cookies.

  • You can manage or disable cookies at any time in your browser settings; however, some parts of the website may not function correctly if cookies are disabled.

This ensures explicit consent for non-essential cookies in accordance with UK GDPR and PECR.

9. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction.

All data is stored securely, and only authorised personnel have access.

10. Third-Party Links

Our Site may link to third-party websites. Carbon8Lighting is not responsible for the privacy practices or content of external sites. Please review their privacy policies before providing any personal data.

11. International Transfers

We do not transfer your personal data outside the UK or the European Economic Area (EEA) unless explicitly stated. If any transfer occurs, we ensure appropriate safeguards are in place in compliance with UK GDPR.

12. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations.

The “Last updated” date at the top will indicate when the policy was last revised. Continued use of the Site constitutes acceptance of the updated Privacy Policy.

13. Contact Information

For questions, concerns, or to exercise your data protection rights, please contact:

Carbon8Lighting Ltd.
Email: sales@c8l.co.uk
Phone: +44 (0) 1256 300 031

Address:
Unit 61, Tempus Business Centre,
Kingsclere Road, Basingstoke,
RG21 6XG, United Kingdom

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